BLACK FRIDAY WEEK 42% OFF SALE - USE DISCOUNT CODE BLACKFRIDAY17

FAQ

Where is the store based?

Simi Valley, CA

What are your terms of sale?

On all merchandise, including Shirt, Prints and hand made originals, the photographs shown may not be exactly what you receive. Small changes to better the products over time may happen and the product images may not be up to date, but we try our best to insure that they are. Occasionally we may have to make slight changes to the designs on the shirts or materials or means of production may change (ie. some shirts may be screen printed, others may use a discharge process.). If you have any questions about specific design please feel free to contact us.

Domestic and International orders are shipped via USPS. You should allow one to two weeks after placing your order for delivery. We try to ship out orders as soon as we can, but please remember that we are a small business run by the artist himself and a few helping hands, so sometimes there will be delays. To check the order status please visit your User Account but an email will be sent to you to notify you of shipment or any other status' directly as they happen. By default we do not provide you with a tracking number but we can give you one by request though our contact page.

Please allow a few days for one of our team members to get back to you about any questions, concerns or comments regarding your products. Your thoughts are important to us. If your questions pertain to an order, please include your order number found on your packing slip (or in the email sent to you informing you of shipment) to help our team be able to better assist you.

 

What is this store's return and exchange policy?

All sales are final. We allow for exchanges on new and unused items. If you need to make an exchange, please include a copy of your packing slip with a note explaining which item(s) you are exchanging and which item(s) you would like to be sent back to you. Remember to include which size you would like shipped back to you. Upon receiving your item(s), we will process your exchange. After the exchange, we will send out the new items and we will charge you again for the shipping costs. We do not allow returns or exchanges for any used items. Corvink will not reimburse you for the cost of the method you choose to ship your exchange back to us. You will receive your exchanged order one to two weeks after the exchange has been processed.

Send Returns to:

CORVINK 
P.O. BOX 1305 
SIMI VALLEY, CA 93062-1305

Please notify us if you intend to exchange via email.

 

Do you accept orders placed outside of the US?

We sure do!

Shipping if you live Internationally:

Sent as USPS Int'l First Class 
Average ship time 1 - 4 weeks

International packages may be subject to additional fees for customs/duty charges. Please note that we cannot mark packages as "Gifts" to help you evade customs, as that's international mail fraud and can get us fined or thrown in jail.

 

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  

How do I pay for my order? Is it secure?

Corvink checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

 

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.